Getting started with RubyRoo Design is simple and straightforward. Here's a step-by-step guide:

1. Explore our Website:
   Visit our website to browse through our range of invitations, design options, and services offered. Take your time to get a sense of our style and the quality of our work. You can choose from existing templates or a Bespoke design.

2. Contact Us:
   When you're ready to begin, reach out to us through the contact form on our website or via the provided contact information. Let us know about your wedding stationery needs, including the type of stationery you're interested in, the quantity required, and any specific design preferences or customisation requests.

3. Consultation:
   We will arrange a consultation, which can be conducted via telephone if you're interested in a Bespoke design. This conversation will serve to delve into your specifications comprehensively. Through this dialogue, we will collect all essential details needed to craft a design tailored precisely to your preferences.

4. Pricing:
   Based on our consultation, Jane will prepare a tailored proposal that includes a detailed breakdown of the design needs, the estimated timeline, and the associated costs. We'll also discuss any customisation options or additional services you may require.

5. Verification and Initial Payment:
   Upon your selection of a design from our website's array, and upon successful payment completion, Jane will initiate the creation of your initial proof, which will be dispatched to you via email. In the instance where you have scheduled a consultation call for a Bespoke design, an invoice will be forwarded to you by Jane. Upon payment fulfillment, the process of shaping your invitation design will commence.

6. Design Process:
   Jane will work closely with you throughout the design process. She’ll create initial design concepts and share them with you for feedback and revisions through email. We typically offer up to two rounds of revisions to ensure your complete satisfaction.

7. Final Approval and Production:
   Upon your contentment with the design, and subsequent to your approval, we will advance with the production phase of your wedding stationery. Prior to this step, the artwork will be diligently reviewed by you to ensure accuracy in terms of grammar and typos. Throughout the production process, our unwavering focus on quality and meticulous attention to detail will be maintained.

8. Delivery or Pickup:
   Once the production is complete, we'll coordinate the delivery or pickup of your finished wedding stationery, ensuring it reaches you in perfect condition and on time for your event.

Please note that our process may vary slightly depending on your specific requirements, but we strive to make the experience seamless and enjoyable for every client. Feel free to reach out to Jane with any questions or to start the process of creating your dream wedding stationery with RubyRoo Design.

At RubyRoo Design, we offer flexible delivery options to ensure that our clients receive their wedding stationery in a timely and convenient manner. Here's an overview of how and when our service or product is delivered:

1. AnPost
   We provide Postage through AnPost services. Jane will carefully package your wedding stationery to ensure it arrives in excellent condition. The postage method and associated costs will be discussed and agreed upon during the ordering process.

2. In-Person Pickup:
   If you prefer to pick up your wedding stationery in person, Jane can arrange a suitable time and location for you to collect your order. This option allows for direct communication and a personal touch as we hand over the completed stationery to you.

RubyRoo Design strives to adhere to agreed-upon timelines and ensure that your stationery is delivered or available for pickup well in advance of your wedding date. The specific delivery or pickup arrangements will be discussed and confirmed during the ordering process to meet your needs and schedule.

Jane understands the importance of timely delivery and takes great care to ensure that your wedding stationery arrives safely and on time, allowing you to focus on preparing for your special day.

Our product/service at RubyRoo Design is specifically tailored for individuals and couples who are in need of beautifully designed and personalised wedding stationery. This includes engaged couples planning their wedding, as well as their families and wedding planners who are involved in the stationery selection process. We aim to cater to a diverse range of styles, themes, and preferences to accommodate various wedding visions and create stationery that truly reflects the unique personalities and tastes of our clients. Whether it's classic, modern, rustic, or themed wedding stationery, our products and services are designed to enhance and elevate the wedding experience for all those involved.

One common fear that customers might have related to our services at RubyRoo Design is the fear of not receiving the desired outcome or not being satisfied with the final product. To address this fear, we take several measures:

1. Clear Communication:
   We prioritise open and transparent communication with our customers throughout the design process. We actively listen to their ideas, preferences, and concerns to ensure that we understand their vision accurately before any design begins.

2. Detailed Consultation:
   For all Bespoke Designs, we offer thorough consultations to gather all the necessary information about the customer's requirements, style preferences, and event details. This helps us create a comprehensive design plan and ensures that we are aligned with their expectations from the start.

3. Design Approval Process:
   We provide multiple opportunities for customers to review and provide feedback on the design concepts. We offer up to two rounds of revisions to make sure the final design meets their vision and requirements.

4. Samples and Prototypes:
   We offer a sample kit of our Wedding Stationery which allows you to experience the quality, design, and style of our products firsthand. It gives you the opportunity to see and feel the paper textures, examine the print quality, and get a sense of how the colours and design elements come together. Ordering a sample kit helps you make an informed decision and ensures that our Wedding Stationery meets your expectations before placing a full order. Click here to order.

5. Customer Satisfaction Guarantee:
   We stand behind the quality of our work and strive for customer satisfaction. If a customer has valid concerns or is not completely satisfied with the final product, we are committed to working with them to address and resolve the issue to the best of our ability.

By addressing these potential fears and providing a customer-centric approach, we aim to build trust, instill confidence, and ensure that our customers feel comfortable and assured throughout the process of working with Jane at RubyRoo Design.

At RubyRoo Design, we take pride in supporting local businesses in the printing industry. We source our materials and products locally in Ireland. By doing so, we not only contribute to the local economy but also ensure high-quality materials and support sustainable practices.

Our commitment to sourcing locally allows us to collaborate with talented suppliers who share our passion for craftsmanship and attention to detail. We believe that by supporting local businesses, we can offer our customers the best possible products while also reducing our environmental footprint.

From paper stocks and envelopes to printing services, we strive to partner with local suppliers and manufacturers who meet our quality standards. This not only ensures the authenticity and uniqueness of our wedding stationery but also allows us to maintain close relationships with our suppliers, ensuring reliable and timely deliveries.

By sourcing locally, we can provide our customers with beautifully crafted wedding stationery that showcases the creativity and expertise of local artisans. We take pride in promoting local talent and contributing to the vibrant wedding industry here in Ireland.

At RubyRoo Design, we understand the importance of high-quality materials when it comes to creating beautiful wedding stationery. We take pride in using premium and carefully selected paper stocks to ensure the best results. While we offer a variety of options to suit different styles and preferences, our most commonly used stocks include:

1. Textured 300gsm Ivory card:
   This textured, matt cardstock is a popular choice for its elegant and classic look. It provides a clean and sophisticated finish, perfect for traditional or minimalist designs.

2. Pearlescent 300gsm Cardstock:
   For those seeking a touch of luxury and glamour, our metallic or shimmer cardstock is an excellent option. It features a subtle shimmer or metallic finish that adds a hint of sparkle and elegance to the stationery.

   During our consultation process, we will discuss the available stock options in more detail and help you choose the one that best suits your design, theme, and budget requirements. We believe in using high-quality materials that not only enhance the visual appeal but also ensure durability and a luxurious feel to your wedding stationery.

Yes, at RubyRoo Design, we take pride in offering bespoke design services for our customers. We understand that every couple has a unique vision and style for their wedding stationery, and we are dedicated to bringing those visions to life. Our bespoke design service allows us to create custom, one-of-a-kind designs that perfectly reflect your personal style, theme, and preferences.

When you choose our bespoke design service, we work closely with you to understand your specific requirements, such as color schemes, motifs, typography preferences, and any other design elements you envision for your wedding stationery. Jane will then create custom design concepts and present them to you for review and feedback via email.

Jane values your input throughout the design process and offers up to two rounds of revisions to ensure that the final design exceeds your expectations. Our goal is to create wedding stationery that is truly unique to you and sets the tone for your special day.

Please note that our bespoke design service may involve additional costs and longer turnaround times compared to our pre-designed options. However, we believe that the personalised touch and custom designs are worth it to create stationery that perfectly captures your style and creates a lasting impression on your guests.

At RubyRoo Design, we understand the importance of the timely delivery of your wedding stationery. Our typical turnaround times may vary depending on the complexity of the design, the quantity of the order, and our current workload. However, we strive to provide realistic and transparent estimates to ensure you have a clear understanding of the timeline. Here are some general guidelines:

1. Design Process:
   The initial design process, including consultation, concept creation, and revisions, usually takes between 1 to 2 weeks. This allows us to collaborate with you to create a design that aligns with your vision.

2. Production Time:
   Once the design is finalised and approved by you, we move into the production phase. The production time can range from 2 to 4 weeks, depending on the complexity of the order and the quantity required. Handcrafted or bespoke items may require additional time.

3. Postage or Pickup:
   After production is complete, we coordinate the delivery or pickup of your wedding stationery. Shipping times will vary depending on your location and the shipping method chosen. If you opt for in-person pickup, we will arrange a convenient time for you to collect your order.

Please keep in mind that these are general estimates, and the actual turnaround times may vary based on the specific details of your order. It's always recommended to contact us early in your wedding planning process to discuss your requirements and ensure that we can accommodate your timeline.

We understand the importance of timely delivery and will do our best to meet your deadlines while maintaining the highest quality standards. Our goal is to provide you with exquisite wedding stationery that exceeds your expectations and arrives in a timely manner for your special day.

We strive to provide comprehensive information in our FAQ section to address common questions and concerns. However, if you have a specific question that is not covered, we encourage you to reach out to us directly for assistance. Here's what you can do:

1. Contact Us:
   If you couldn't find the answer to your question in the FAQ section, please don't hesitate to contact us through our contact form on our website detailing your query. Jane is here to help and will respond to your inquiry as promptly as possible.

2. Provide Details:
   When contacting us, please provide as much detail as possible regarding your question or concern. This will help us understand the specific nature of your inquiry and provide you with the most accurate and helpful response.

We value your inquiries and feedback, and we are committed to ensuring that you have a smooth and satisfying experience with RubyRoo Design.

Please don't hesitate to reach out to us if you need further clarification, additional information, or assistance with any aspect of our services. We are here to make your wedding stationery journey as seamless and enjoyable as possible.