RUBYROO DESIGN SHIPPING & DELIVERY

Our shipping policy at RubyRoo Design is designed to provide convenience and reliable delivery for our customers. Here are the key details:

Shipping Rates:

  • For orders within Ireland, delivery is included in the cost of the stationery. For the UK we offer a flat rate shipping fee of €‎30.

  • For international orders outside of Ireland, shipping rates may vary depending on the destination. The specific shipping cost will be calculated and invoiced by RubyRoo Design.

Shipping Methods:

  • We partner with reputable shipping carriers to ensure the safe and prompt delivery of your wedding stationery.

  • The shipping method used will depend on the size, weight, and destination of the package. We strive to select the most efficient and reliable shipping option for each order.

Processing Time:

  • After placing your order, please allow a processing time of up to 10 business days for us to prepare your stationery for shipping.

  • For bespoke or custom-designed orders, additional processing time may be required. RubyRoo Design will communicate the estimated processing time for such orders.

Delivery Time:

  • Delivery times will vary depending on the shipping destination and the chosen shipping method.

  • Estimated delivery times will be provided during the checkout process or upon request.

  • Please note that delivery times may be affected by factors beyond our control, such as customs procedures or unexpected shipping delays.

Tracking and Notifications:

  • Once your order has been shipped, we will provide you with a tracking number, if available, so you can monitor the progress of your package.

  • We may also send email notifications to keep you informed about the status of your order, including shipping updates and estimated delivery dates.

Please note that any customs fees, import duties, or taxes imposed by the destination country are the responsibility of the customer. We recommend checking with your local customs office for more information on potential charges.

At RubyRoo Design, we strive to ensure that your wedding stationery arrives safely and on time, allowing you to focus on the excitement of your special day. If you have any specific shipping-related inquiries or special requests, feel free to contact us, and we'll be happy to assist you.

If you have any questions about our Privacy Policy please contact Jane - design@rubyroodesign.com